This can be done up to 60 days before your fixed rate plan contract is set to expire.
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The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
In case of power outage or gas leak please contact the local utility company for your area.
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Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
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