This is a multi location business.
Direct energy llc reviews.
Experience low rates excellent customer service and start saving today.
The payment had already cleared my bank account a few days previously.
After several attempts to file a complaint and resolve the unethical charges with this company and directly with sulma office of the president i am filing consumer complaints with online sources.
Several years ago i was scanning around and looking for an electric company that i could afford and so i heard about direct energy by word of mouth.
63 reviews of direct energy they have problems getting payments posted to customer s accounts when you make your payment online on their website.
Look elsewhere do not fall for this scam stay away.
So after several phone calls and looking at 12 months of reviews i discovered direct energy was billing me exorbitant amounts each month.
Direct energy was first mentioned on pissedconsumer on apr 03 2008 and since then this brand received 731 reviews.
Recent recommendations regarding this business are as follows.
Get great rates on electricity and natural gas from direct energy.
They came by my house told me they were checking on my rates and that they should have been lowered earlier in the year.
Based in houston direct energy is a subsidiary of centrica it also is one of the largest retail power suppliers in north america giving nearly 4 million customers in deregulated markets across 12 states and the district of columbia the power to choose from a variety of rate plans.
I will pay my bill online before the due date and then several days later get a robo call from them saying i needed to pay my bill.
Direct energy electric rates may offer such options as free nights depending on your location.
12 reviews of direct energy beware of this company.
Direct energy offers electricity natural gas and home services across the u s.
The overall rating of the company is 2 4 and consumers are mostly dissatisfied.
They are mis leading and will take whatever means possible to get you to switch from your local energy supplier without you even knowing.
Direct energy ranks 44 of 746 in utility category.
Direct energy is one of north america s largest retail provider of electricity natural gas and home and buisness energy related services.